Contributors

Jonathan O'Brien

Social Media & Blog Manager • Waterstones

When working on the shopfloor of Waterstones on Oxford Street, Jonathan O’Brien created @WstonesOxfordSt which quickly grew into one of the most popular corporate Twitter accounts in the country. He is now the Waterstones Social Media and Blog Manager. He has worked as a freelance Twitter writer for ITV and Channel 4 and spent a...

Justis Saayman

Strategic Marketing Consultant • IBM Watson Marketing

As a Managing Consultant at IBM Watson Marketing, Justis assists clients with the planning and execution of advanced marketing strategies or the management of integration projects to maximise marketing output. Essentially, he assimilates the marketing strategies of his clients to advise on strategically sound campaigns and hypothesis driven testing programs to achieve statistically significant results....

Ben O'Neil

PPC Account Manager

Ben joined 7thingsmedia in late 2011 as PPC Account Manager and oversees a team within both London and New York who manage the search efforts for clients such as Amanda Wakeley, French Connection, Tessuti, and more. Last year Ben’s team received the Best use of PPC title at the European Search Awards in Barcelona and...

Tom Manning

Head of Paid Media • Forward3D

Tom has spent the last decade at the forefront of Europe’s largest independent performance marketing agency, Forward3D. He is well versed in creating global biddable media strategies for brands such as Hilton Hotels, Net-A-Porter, British Airways and Ralph Lauren, and has a unique insight across the luxury, fashion, retail and travel industries. As Forward3D’s former...

David Knipe

Principal Solution Architect • Episerver

David has nearly 20 years in the technology industry having worked in corporate, agency and vendor-side. Previously a Technical Director, David is now Principal Solution Architect for Episerver. A veteran of large scale implementations across ecommerce and marketing, David knows what success looks like and is always looking at new ways of exploiting the latest...

Kristina Dooley

Business Director • ORM

Kristina’s eight-year career has been digitally diverse, spanning media planning and buying, social and CRM alongside web and application development, digital strategy and customer-centred design. Kristina is the Business Director at ORM and supports the strategic direction of all clients within the transport, nedia and consumer vertical of the business. Gathering business requirements, Kristina crafts...

Gavin Ucko

MD & Owner • The Happy Puzzle Company

Gavin’s passion for puzzles began when he was only seven, but it wasn’t until 1992 that he began making a career out of them by establishing The Happy Puzzle Company, a leader in providing educational games, toys and puzzles to families and schools. Since that time, Gavin has been at the helm of The Happy...

Julian Richards

User Experience Lead • GWR (Great Western Railway)

Julian joined GWR in 2015 after a spell with First Group’s rail division. He is responsible for putting users’ needs at the forefront of GWR’s web development plans, as well as ensuring GWR’s new brand is successfully implemented online. Prior to joining, Julian held a number of similar roles in the mobile industry.

David Bowen

Director, Product Management for Commerce • Episerver

David is an experienced product leader for Episerver’s innovative digital commerce solutions. He has more than 15 years of experience in the ecommerce industry, having worked as a solution architect at system implementers, guiding and delivering successful large scale commerce solutions for mid-size and global enterprises. He is now responsible for driving the Episerver Commerce...

Danni Hunt

Head of Multi-Channel Campaigns

Danni Hunt is the Head of Multi-Channel Campaigns at multi-channel personalisation digital marketing agency, RedEye.

Rob Jones

Client Services Director

Rob has helped clients maximise their digital platforms and processes for over 15 years. Most recently he’s consulted on projects for Asda, Hillarys Blinds, Oxfam and the BBC, to name a few. Rob’s previous experience at Nedstat and RedEye involved working with clients such as Next, M&S and Npower to use data strategy to improve...

Alberto Billato

International Ecommerce Manager • De'Longhi Group

Alberto is a dedicated and results-driven marketer and business developer. He is globally responsible for the B2C ecommerce sales channel of De’Longhi Group, including sales, marketing, operation and IT. He is a speaker at international ecommerce events including Global eCommerce Summit, eCommerce Europe Roundtable and eTail London.