Contributors

Paul Lucherini

Head of Customer Success

Paul is Head of Customer success at Communicator and passionate about delivering real tangible results for customers. Having worked with some fantastic brands across his career such as Kellogg’s, Adidas, Nestle and The Co-op, Paul is now fully embracing the new Customer Success landscape and is proud to be considered a thought leader within various global...

Gideon Lask

CEO & Founder • Buyapowa

Gideon’s been working in E-commerce for almost 20 years, which is pretty much as long as E-commerce has been a thing! He’s proud to have built and sold E-commerce businesses for the likes of Universal, HMV and LetsBuyIt.com, but right now he’s busy helping other brands and retailers acquire new customers in an altogether smarter...

Jon Earnshaw

CTO & Co-Founder • Pi Datametrics

As CTO of Pi Datametrics, Jon Earnshaw is passionate about the future of search technology and in particular, personalisation and semantic search, which is changing both the way we search, the way we interact with search engines, and the subsequent outcome of a search. Jon is an accomplished speaker and well known within the digital...

Guy Levine

CEO and Founder • Return

Guy Levine is the CEO and Founder of Return, an award-winning agency headquartered in Manchester. Guy founded his first internet business when he was just 17, before exiting one year later during the .com boom. He hasn’t looked back since. Guy founded Return in 2008 with a simple aim: to maximise our clients’ return on...

Martin Tavener

CTO Watson Customer Engagement UK&I • IBM Watson Marketing

Martin joined IBM in March 2000 having previously worked in both technical and management roles in the travel and transport industry. Since joining IBM, Martin has spent most of his time working as software architect with many of IBM’s UK Retail clients advising them on both technical and business strategy. As the UKI CTO for...

Steve Lok

Head Of Martech & Ops, Mass & Digital Acquisition • The Economist

Steve Lok is currently Head of Martech and Ops at The Economist, and has been working in technology and digital transformation for more than 20 years – his team likes to refer to him simply as “The Plumber”. A thought leader in marketing technology, Steve started his career as a web developer in the 90s,...

Tim Jackson

Marketing Director • Enra Group

Tim is the Marketing Director for specialist mortgage business Enra Group, responsible for Enterprise Finance a market-leading master broker of second charge mortgages, complex buy-to-let and bridging loan arrangement, and bridging loan lender West One Loans. Previously, he led external marketing for specialist insurer Unum, including the innovative Back-up Plan campaign to promote Income Protection. Before that,...

Richard Collins

Marketing Manager • Trinity Mirror

Richard Collins is a marketing professional with varied experience in customer relationship management, email and digital marketing. He has successfully maximised sales and profitability through the effective planning of marketing; generated innovative strategies and campaigns to achieve maximum market penetration.

Elliot Ross

CEO • Taxi For Email

Elliot Ross is passionate about pushing email design to provide the best experience possible for  users. He founded ActionRocket, the creative studio for email, and co-founded Taxi for Email, a  platform that helps marketing teams make great email campaigns. He specialises in creative strategy, design, and development that works in the inbox. Over 16  years...

Imogen Pickles

Account Director • Genie Goals

Imogen has dedicated the past 6 years of her life to delivering outstanding digital marketing. She has experience working both client and agency side in some of the most recognisable brands in the industry such as Calvin Klein and many more. Imogen has been an integral part of the team that has seen Genie Goals...

Vicki Park

Account Manager

Vicki is responsible for client relationships with some of Communicator’s Key Accounts. Her aim is to help enhance customers digital communications and help them achieve their overall business objectives. Fully understanding the clients strategy and objectives is the key to enable Vicki to work with them and put plans in place to help achieve these....