Article
Customer Experience, UX • December 1, 2016
...time: “This isn’t just about saving money — the public increasingly expects to access services quickly and conveniently, at times and in ways that suit them.” Isn’t Service Design Just...
Article
Business, Retail • July 16, 2013
...lot of tools brands can be using to monitor their social media in real time. It’s not hard to do and it provides such a rich stream of information.” As...
Article
Data, Personalisation • January 23, 2020
...be able to use this data to create campaigns that convert every. single. time. But we aren’t. So, why not? Here’s the issue: studies have shown that consumers are most...
Event
09 Aug, 2016
The Figaro Digital Retail & Ecommerce Seminar is a time-efficient and enjoyable learning and networking experience. By taking just one morning out of the office you will gain thought-provoking insight,...
Article
Referral Marketing, Social Media • July 2, 2018
Recently released research shows that social media platforms are still accessed multiple times a day, despite recent data privacy scandals. Refer-a-friend marketing platform Mention Me, conducted the research in order...
Article
Business, Digital Marketing • March 12, 2019
...with it. Justified or not, negligence claims against you take time, money and legal know-how to sort. But they are manageable. The only real risk is ignoring the possibility of...
Article
CRM, Digital Marketing • June 10, 2020
...more affordable, growing businesses are finding them essential. Particularly at a time when companies are looking at cost optimisation, the option to subscribe to an SaaS CRM solution can really...
Article
AI, Automation • November 11, 2021
...through far more accurate modelling. Faster information processing. Marketing automation and guided decision-making. Real-time CRO. Be future proof: top five actions to take now Ensure you’re collecting meaningful and actionable...
Article
• September 22, 2016...new audiences? Are you looking to make a lot of noise around a particular time or product, or to build an ongoing influencer community around your brand? These sorts...
Article
Data, Digital Marketing • April 10, 2018
...about the full scale, real-time data, there’s still value in historic information that can help build trends and determine where efforts should be focused. So, go back to basics: what...
