February 19, 2018

Auto Trader Partners With Selligent Marketing Cloud To Motor Ahead With Customer Engagement Strategy

Selligent Marketing Cloud, a B2C Marketing Automation platform, today announced Auto Trader as a client. Auto Trader is the UK and Ireland’s largest digital automotive marketplace, and sits at the heart of the UK car buying and selling process.

Auto Trader will use Selligent Marketing Cloud to consolidate multiple data sources to create a 360° profile of their customers. The brand attracts circa 55 million cross-platform visits each month, with 70 percent of visits coming through mobile devices. Auto Trader will use Selligent Marketing Cloud’s push notification capabilities to deliver customized and personal messages across mobile devices during critical moments to connect with customers at the right time and on the right channel.

Selligent Marketing Cloud will also enable Auto Trader to create customized website experiences, based on real-time customer behavior, collected across multiple channels, such as email, to deliver relevant and valuable engagement, at any stage of the customer journey.

Nick Worth, Chief Marketing Officer, Selligent Marketing Cloud, said: “We are delighted to welcome Auto Trader to our growing list of clients. This partnership will enable Auto Trader to communicate seamlessly across all of its key channels. With our solution powering the marketing engine, we are confident of helping Auto Trader make the car buying process both personal and highly relevant to consumers”.

Auto Trader Senior CRM Manager, Sarah Jones, said: “We are excited to welcome Selligent Marketing Cloud as our selected partner, leaning on their omnichannel platform functionality to help us provide value and relevance to both consumers and car retailers. Selligent Marketing Cloud’s marketing solution will help us ensure we are engaging with our audience in the right way, and at the right time”.  

Auto Trader joins a growing roster of clients including: InterContinental Hotel Group, Thomas Cook, ING, Ocado and ASDA.