Jeremy Connell-Waite is Chief Customer Officer for IBM iX. Jeremy travels around the world talking to executives about consumer trends, digital transformation, AI and the future of cloud computing. He is also an IBM ambassador who helps companies combat climate change through the use of technology. He has been voted the most influential person on twitter for #BigData and one of the world’s top 100 digital marketers. In previous roles he was the CSO of IBM Watson Customer Engagement, Head of Strategy for Salesforce Marketing Cloud and Head of Social Strategy for Adobe Marketing Cloud. Jeremy is the host of The Ten Words podcast and the author of three books.