Gianfranco Cuzziol

Avon International Personalisation Lead

Natura & Co

Beauty, Cosmetics & Toiletries

Gianfranco has over 20 years experience in CRM and Personalisation, most recently he led CRM and Personalisation for Natura & Co. The group comprises the four iconic brands of Aesop, Avon, Natura and The Body Shop. Joining Aesop in 2019 he transformed the brand’s capabilities in how they directly engage with customers across their markets and regions. With a first degree in Astrophysics, he enjoys explaining that engaging with customers in a relevant way need not be rocket science.