Contributors

Toby Parkes

Business Development Manager • Fresh Relevance

Toby Parkes is Business Development Manager at Fresh Relevance, the versatile personalisation and decision platform. In his role, Toby helps leading eCommerce and travel brands select the right personalisation strategies to maximise their customer experience and increase online sales.

Tom Ricards

Account Director • Fresh Relevance

As Account Director at Fresh Relevance, Tom works with renowned brands in the eCommerce and travel space, including Contiki, TimeOut, Molton Brown, Canopy and Stars, and Ann Summers to ensure success with their content personalisation programmes in email and online. With years of experience in the marketing technology arena under his belt, Tom has a...