Engage and immerse shoppers over live video stream, and deliver product experiences that boost conversion.

Confer With provides live video shopping experiences for product purchases that require higher consideration than normal. We can markedly improve online conversion similar to that of retail by integrating the live and immersive experience of retail to reassure customers of their decisions online.

Confer With are on a mission to transform digital dialogue to be infinitely closer to the connection established in the physical world. 

Confer With improves revenue by acting as a bridge between the scale of online and the intimacy of retail. There are four clear, distinct outcomes for retailers:

  • Increase Conversion.
  • Improve Average Order Value.
  • Increase customer loyalty.
  • Improve customer satisfaction.

The Confer With platform integrates into your eCommerce engine, creating a bridge between retail experiences and eCommerce by: 

  • Matching high value shoppers with product expertise.
  • Engaging face to face with those shoppers over livestream video.
  • Engaging shoppers in a product experience.
  • Converting shoppers by making it easy to buy inside the experience .

Get in touch to learn more about how to quickly create live stream shopping experiences for your customer base.


Serge Milbank

Confer With

Serge has had a long history in performance marketing and eCommerce as an employee, founder, investor, and advisor. He founded and headed up a boutique digital consultancy called Stream:20, which worked with enterprise clients like Sky, Vodafone, Microsoft, Amazon, and others, to find a way to unlock growth – it was achieved with a combination of deep marketing and financial performance analysis, applying radical and innovative approaches to strategy, and coaching the best teams, suppliers, and technology available in the market to push performance to the limit.


How Live Video Shopping is Reshaping the Ecommerce Landscape

Seventy per cent of UK consumers now prefer shopping online to shopping in-store, jumping from less than half before the…


The Benefits of Headless Commerce and How It Can Transform Your Ecommerce Store

There has been a lot of noise surrounding headless commerce, and online brands are getting curious. Whilst more are digital…


Is the Future of Retail Shoppable Video?

Retailers are doubling down on digital transformation to match the ever-growing demand to deliver highly personable and relevant experiences online.…


What is Phygital and What Does It Mean for Retailers?

Confer With talks about the concept of phygital (physical and digital channels) and its impact on retail. What is phygital?…


Why Retail Brands Should Invest in Virtual Clienteling

In recent times, clienteling is synonymous with luxury brands that deliver exceptional customer service. Nowadays, clienteling experiences go beyond knowing…


Ten Point Plan for a Successful Video Engagement Strategy

Live video shopping has digitised the experience we are all familiar with. It is also no secret that the pandemic…


Why Retailers Should Embrace Digital Retail Transformation with Video Commerce

Introduction It is no secret that COVID-19 has disrupted the retail sector and has pushed every business to reinvent its…


Is Video Commerce the Future for the Beauty Sector?

The pandemic has caused rifts across many sectors whose function depended solely on human interaction. However, in recent months brands…


What Is Livestream Shopping?

An overview shopping trend that is gathering pace in livestream video. Serge Milbank, CEO of Confer With, explains what it…


What Is a Virtual Appointment and How Do I Set One Up?

Confer With discuss video shopping, and how to set up a virtual appointment in the retail sector. Virtual appointments are…