April 27, 2025

Dartington Crystal – 52% YoY Revenue Growth

Objective

  • Increase revenue across all three sister brands
  • Strengthen focus on prospecting audiences

What we did

  • Allocated the annual budget based on projected value across brands, channels, and seasonal trends
  • Integrated Google, Microsoft, and Meta ads, adding new campaign types to enhance prospecting
  • Organised branded campaigns into semantic categories
  • Optimised product feeds and categorised products based on profit-adjusted ROAS

How we did it

Budget optimisation:

  • Analysed previous year’s data to understand seasonal trends
  • Used KPI-driven forecasting to distribute monthly budgets across all brands and channels
  • Scaled the budget according to predicted growth, ensuring cost-effectiveness

Cross-channel strategy:

  • Maintained a strong focus on Google ads, while also expanding branded activity to Microsoft ads 
  • Expanded Meta ads to include top-funnel strategies
  • Allocated an experimental budget for peak seasons to test new platforms

Prospecting audiences:

  • Built and refined audience segments using personas, tailoring ad copy and creative for better targeting
  • Each audience segment received tailored ad copy and creative

Branded Terms Segmentation:

  • Grouped branded search terms into semantic categories, tailoring ad copy, creative, and landing pages accordingly

Profit-adjusted ROAS product categorisation:

Used DataFeedWatch, scripts and internal data to calculate product-level profitability 

Used this data-driven approach to categorise products for optimal performance

Results

  • Achieved a 52% year-on-year revenue growth from April to July 2024, with only a slight increase in budget compared to the same period in 2023, resulting in a 602% ROAS—a 44% improvement year-on-year
  • Reduced CPA by 22% and simultaneously increased AOV by 12% during the same period
  • Improved CVR by 32% through effective audience segmentation

Conclusion

  • Optimising budget allocation and leveraging Dartington’s in-depth audience data were used to achieving substantial revenue growth with minimal budget increases
  • Profit-adjusted ROAS categorisation enabled precise budget and bid adjustments, focusing on the most profitable products