Waterstones: From the Best High Street Bookshops to the Best Book Buying Experience, Full Stop

For over 30 years Waterstones bookshops have been synonymous with authority: they’re the place to discover the best new books or rediscover a forgotten classic. Emma will explain how Waterstones are building an intelligent bookshop experience online that will deliver a consistent end-to-end customer experience.

Event Figaro Digital Retail Conference 14 May 2015

Speaker/s Emma Grinter, Senior Online Marketing Manager at Waterstones,