Steve Kato-Spyrou

Customer Experience Manager

John Lewis

Steve is helping develop (and enabling the development of) a content strategy that will utilize John Lewis’s USP’s. He has also designed the components for the componentization the John Lewis and sites, in order to create a consistent customer experience and drive production efficiencies. Steve's current passion and focus is creating ways to facilitate leadership level workshops, in order to push things forward and not just create circular debates.