GWR (Great Western Railway)
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Case Studies
Articles
The TfL TravelBot: Usability, Accessibility, And Empowerment
So far this year we’ve seen the launch of many a chatbot, but considerations of user experience and practicality are…
Customer Service In The Twittersphere
In a world increasingly powered by digital, consumer patience is running thinner and thinner. On demand services are growing in…
Creating Immersive Digital Experiences
In October, Ridgeway, headed down to London, to the Gherkin for our first ever workshop event on creating immersive digital…
Don’t Eat on the Tube: What We Tweet About Commuters
As technology blossoms into whole new realms of unimaginable innovativeness, with super computers in our pockets and even WiFi on…
Making Eye Contact
Robert Goldsmith, Managing Partner at Spinnaker, explains why images and video deliver both engagement and ROI – and why they’re…