Ridgeway is an award-winning ecommerce and digital marketing agency that partners with its clients to deliver great websites that drive commercial success.

We work with an impressive portfolio of clients that includes the De Beers Group, Twinings, HMV and The Silver Spoon Company.

We are experts in crafting and building immersive digital experiences that give our clients a more invested, engaged and loyal audience.

Our approach is upfront and collaborative, involving our clients from the start through Information gathering workshops that explore ideas, unearth the details, and give honest direction. This understanding is brought to life by our experts in strategy, customer experience, design, and development.

We have won many prestigious awards including the Ecommerce award at the 2017 RAR Digital awards and an Ecommerce award for our work with HMV in 2016.

If you want a straight-talking digital partner that delivers success then we are the agency for you.



Mark Lyne

UX Architect

Mark joined Ridgeway in 2016 and as an UX Architect, his responsibilities are to understand and interpret client’s business goals and project objectives into cohesive web experiences. Working in digital agencies for the last 8 years, Mark’s experienced in analysing the end user needs and translating the findings into a number of UX deliverables including personas, user journeys, wireframes, and functional specifications help to maintain a user centric approach across all Ridgeway’s digital projects.

Charlie Davidson

Account Manager

Charlie joined Ridgeway in 2014 and has 10 years’ experience in the digital sector. With a background in Digital Project Management, he is now part of our Accounts team. Having worked in both roles, Charlie is able to manage and build strong relationships with clients whilst also having an excellent understanding of the project development process.

Louise Palmer

Account Manager

Louise joined Ridgeway in 2016 and has many years of experience in Account Management. Previously working in numerous different sectors such as Cyber Security, Technology for Education and Fulfilment, Louise attains a wide range of knowledge that she is able to apply to her role. As an Account Manager, her focus is building strong relationships with clients to ensure that they get the best possible service from the team.

Vicki Blatchley

Account Manager

Vicki joined Ridgeway in May 2017 having previously worked across a range of Account Management roles. With significant experiences in the ecommerce and digital sector, Vicki brings exceptional knowledge to the agency along with her ability to foster and sustain key relationships with multiple clients.

Stuart Gibson

Head of Production

Stuart joined Ridgeway in 2014 as a Senior Project Manager delivering some of the agencies key projects such as HMV, Pure and Twining’s. After a year of successfully managing these projects and building strong relationships with the clients, Stuart became Account Director in 2015. With his solid knowledge and experience throughout the growth of the agency, Stuart became Head of Production in 2016 and is now responsible for leading our whole production team.

Matt Bartlett

UX and UI Manager

Matt Joined Ridgeway in 2010 has over 10 years of professional experience. During his time at Ridgeway he has designed and directed the creative approach for numerous award-winning products for many leading brands. Matt is responsible for leading Ridgeway’s User Experience Team, facilitating collaboration between the Design, UX, and UI Developer skill sets to ensure creative excellence and project success.

Simon Cole

Founder and Managing Director

Simon is a founding member and the Managing Director of Ridgeway, setting up the digital agency in 2010. He is responsible for the strategic leadership and management of a talented team of experts developing solutions for clients such as Twining’s, HMV and The Silver Spoon Company.  Testimony to this success has been the agency’s growth from 8 to 45 employees in under 7 years.

Sarah Holcombe

Support Manager

Sarah joined Ridgeway in 2013 with over 10 years’ experience in the digital sector. With a varied background of design, development, print, email marketing and account management, Sarah now manages the dedicated support team who look after almost 30 clients and over 50 sites day to day. The team manages live solutions and work with a wide range of business challenges for our clients from minor tweaks to content, support cases and hosting issues to urgent enhancements, small design and development projects.

Matt Jones

Digital Project Manager

Matt joined Ridgeway 2015 and is a highly experienced, creative digital project manager with a comprehensive range of experience in media, software and publishing. Matt is responsible for leading the Project Management team at Ridgeway, communicating effectively internally and externally to our clients and overseeing the successful delivery of a wide range of projects.

Vikki Robbins

Digital Consultant

Vikki joined Ridgeway in January 2017 and demonstrates exceptional digital experience having previously working for established companies such as Virgin and the BBC. Vikki brings an array of project management and consulting experience to the agency. On top of this, she is both an Agile and Prince2 Practitioner, demonstrating her strong ability to lead, manage and execute projects successfully.

Graeme Ashworth

Head of Marketing and Client Services

Graeme joined in 2014, and is responsible for leading the sales, marketing, account and consulting team at Ridgeway. With reams of prior experience in the digital space, Graeme is a key asset to the agency, having built strong stakeholder relationships and coordinating operations of the business.  His pro-active, enthusiastic and collaborative approach encourages creative yet practical thinking allowing for the delivery of quality and successful outcomes.


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Witney, Oxfordshire

Press Releases

Steppes Travel appoints Ridgeway to deliver next generation travel website to attract new audiences and create a highly personalised immersive…

Ridgeway have delivered a unique first-class education hub for The International Institute of Diamond Grading & Research (IIDGR), part of…

We are delighted to have delivered the new Baking Mad website for The Silver Spoon Company. The website is a truly immersive digital…