Pancentric is a full service strategic digital agency that uses design thinking to drive service design and innovation. Our key services are strategic consulting, web design and development and digital marketing. We have been voted RAR full service digital agency of the year for three years in a row, feature in the eConsultancy Top100 digital agencies and have won a prestigious BIMA award.
Our Clients
Our clients include global brands across insurance, financial services, property, leisure and tourism. Some of these include The Shard, Cigna global, Direct line group and Vitality. Take a look at some of our work.
What we do
Our consultative approach is led by design thinking so we can unravel complex strategic problems and ensure customer needs are met. This approach enables us to deliver service design and transformation projects that have a focus on driving growth in business. Our approach has a strong UX focus and includes agile delivery based on Python Django for web apps and Sitecore for major CMS builds. Our digital marketing specialism covers content marketing, biddable media, on-site optimisation and analytics.
Imagine your tomorrow by calling us on 0207 099 6370 or emailing imagine@pancentric.com

People

James Downes

Director
Pancentric Digital

James  has been working in the Digital industry since 1995 in a variety of roles including CTO, Sales and FD. With establishing Pancentric in 2003, he wanted to bring his clients into the digital world through a better understanding of the values of the new economic model. As an evangelist of the design thinking process, James strives to apply this to client’s commercial projects to add a new dimension to what they offer and how they work. Apart from his role at Pancentric, he is also involved with the Design Business Association which promotes Design in all of its aspects to the business community and currently sit on the DBA Board. James is also a Mentor on the DBA’s 20/20 Mentoring program.

Articles

Service Design Is Only The Starting Point For Digital Transformation

Ask yourself this: “Is the service my organisation provides entirely digital? Do I want it to be?” Now consider this…

10/02/2017

Service Design Your Way To Growth

Growth is the holy grail for almost all companies, and its pursuit prompts CEOs to utter endless and effectively meaningless…

19/12/2016

Why service design?

Service design is a proven and powerful way to drive the digital transformation so many businesses need. How often have…

1/12/2016

The role of design thinking in innovation

Innovation is everywhere at the moment – or, more accurately, there are countless blog posts about how important it is…

25/11/2016

Culture of Integration

Channel integration doesn’t just reflect the way users interact with brands online, says Jimmi Prebble, Strategy Director at agency Pancentric…

16/04/2013

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