Simple and fast, powerful and sophisticated – the email marketing automation platform that transforms your vision into reality. Manage all stages of your email campaign activity with dotmailer’s flexible platform.

dotmailer is a global company with a London Head Office. We have over 55,000 marketers using our platform in over 170 countries. Our clients span numerous sectors and countries and some notable names include BBC Worldwide, DHL, BP, VAX, Fujifilm, REISS, Paperchase, Barbour and Hunter.


Gavin Laugenie

Digital Strategist

Gavin is a veteran of over 10 years in the email marketing industry After a stint in New York to setup dotmailer’s customer success division, Gavin has joined the companies though leadership team and is a keen blogger and speaker. He has worked closely with organizations in both the B2B and B2C sectors such as EDF Energy, British Cycling, Vizio, Asana and Copa Airlines in the UK and US, helping them to build their email programmes to drive increased customer lifetime value, loyalty and ultimately return on investment.

Stephen Cohen

Senior Consultant

A rising star in British eCommerce, Stephen Cohen is a digital marketing enthusiast and Senior Consultant for dotmailer, the UK’s leading marketing automation platform. His successful philosophy enables brands to grow through a blend of knowledge and simplicity. Stephen’s approach is to fully understand your business, customer base and marketplace. Working with the marketers at Micro Scooters, Hunter Boots, Scottish Power, Ordnance Survey, Trespass & BMI Healthcare to implement his philosophy, Stephen has helped them achieve brand recognition, increased exposure and ultimately improved profitability.

Matthew McClelland

Channel Relationship Manager

Matt is a multi-industry marketing strategist with a proven track record of maximising client success and returns from marketing automation. He focuses on helping clients acquire, engage, retain and grow customer relationships, primarily through CRM and Email. Matt has worked with two of the top three Telco’s in the UK, multinational investment companies and names such as Renault, Goodwood, ATOS and Emirates.

Skip Fidura

Client Services Director

Skip Fidura, Client Services Director, dotmailer – Skip is a data driven marketer with over 20 years’ experience on client, agency and supplier side. Prior to joining dotmailer in 2009, he was Email Partner at OgilvyOne London and the European Operations Director for Acxiom Digital. He has worked with clients as diverse as BT to Fred Perry and the Woodland Trust to DHL, helping them to build their email and marketing automation programmes to drive increased customer lifetime value, loyalty and ultimately return on investment. A globally recognised blogger and speaker Skip is a member of the Board of Directors of the UK Direct Marketing Association, Chair of the Committee for responsible Marketing and a Fellow of the IDM.


The Three Basics of Great Customer Experience

Mark Jervis at dotmailer explains why it’s customer experience that should lead your marketing strategy It’s no longer about pushing…


The Medium is Not the Message

Skip Fidura, Client Services Director at dotmailer, says marketers risk focusing on how their messages are delivered rather than on…


Marketing Automation: Friend or Foe?

Gemma Banks, Senior Marketing Manager at dotMailer, explains how automation can increase the value and impact of content and enhance…



Hitting the mark 2017!

by Gavin Laugenie, Digital Strategist at dotmailer


Responsiveness Reaps Rewards or Does It?

by Skip Fidura, Client Services Director at dotmailer