We’re Crafted: a full service digital agency that’s been solving marketing challenges for brands since 2005.


Our ethos is Experience Better; empowering our clients to deliver valuable online experiences for their customers, using insight driven strategies. We achieve this across our four pillars of Consultancy, Development, Design and Online Marketing.


Experience Better embodies everything we do, from our results-focussed approach to the way we build trusted partnerships with our clients.


Ian Miller


Ian has now been agency side for more than eight years and is very happy to be a self-confessed geek, focusing on marrying the creative marketing ideas that gain exposure and coverage with Analytics, CRO and UX projects to maximise trackable returns. Ian is a regular speaker on a range of topics within online marketing for industry bodies such as the Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), Institute of Directors (IoD), as well as regularly presenting at Brighton SEO and PPC Masters. As Crafted’s CEO, Ian delivers the growth strategy for Crafted as well as leading the day-to-day operations of a business with 50 staff across all functions from technical development solutions, UX and enterprise design challenges and international-scale search marketing campaigns.


Voice: The New Arena Of Search

As Alexa units and Google Home devices arrive on people’s doormats, and excitement grows for Apple’s inevitable entrance on the…


Case Studies