Communicator is a strategic email service partner focused on helping ambitious brands optimise their performance across multiple channels.
Our expertise, industry-leading guidance and first class customer experience provide unrivalled engagement and ROI.
We are more than software and automation technology – Communicator stands out because of our people, our high quality counsel and our consistent delivery of truly impactful results.
We pride ourselves on the longevity of our customer relationships and industry-leading partnerships across multiple channels, allowing our clients to out-perform and stay one step ahead of their competition.
Guy is an Enterprise Account Manager at Communicator. IDM Qualified, Guy loves nothing more than understanding his customers objectives and working with them on achieving ground breaking results.
Head of Customer Success
Paul is Head of Customer success at Communicator and passionate about delivering real tangible results for customers. Having worked with some fantastic brands across his career such as Kellogg’s, Adidas, Nestle and The Co-op, Paul is now fully embracing the new Customer Success landscape and is proud to be considered a thought leader within various global forums.
The aim of the game has always been to fully understand customer objectives and work in partnership to achieve some pretty exciting results, which drive long term customer value. Combined with the Communicator technology the team are able to action and drive the results.
Vicki is responsible for client relationships with some of Communicator’s Key Accounts. Her aim is to help enhance customers digital communications and help them achieve their overall business objectives. Fully understanding the clients strategy and objectives is the key to enable Vicki to work with them and put plans in place to help achieve these. Testament to her great work, Vicki won Account Manager of the Year in 2016.
Enterprise Account Manager
David is an Enterprise Account Manager at Communicator. Communicator are an Email Service provider and are experts in email. David works with a number of ambitious brands to deliver results that they can’t get anywhere else. David offers strategic advice to his customers and is supported in taking his customers on a journey towards email sophistication by the wider team of email experts within Communicator.
Product Marketing and Partnerships Manager
Ben is Product Marketing and Partnerships Manager at Communicator. He focuses on the technology behind great email marketing, keeping a close eye on industry and software developments. Ben is passionate about great email marketing, helping Communicator customers achieve email marketing sophistication.
With a background in software and database development, Steve has spent the last decade specialising in email marketing solutions. At Communicator, Steve has been responsible for developing the email delivery, analytics and reporting systems. Currently, Steve is focused on bringing recipient engagement analysis to mainstream email marketing and compliance for digital marketers under international data protection reforms. In 2012, Steve joined the Email Marketing Council’s Legal and Best Practice hub and authored the DMA’s email marketing best practice guides. Steve was recently recognised as a 2015 Litmus email marketing thought-leader in the area of deliverability and privacy.
Data Insight Manager
Andy is the Data Insight Manager at Communicator, having joined the team in 2014. With a comprehensive understanding of digital and email marketing, Andy recognises the challenges brands face in engaging with existing and new customers. Andy is responsible for providing insight and action across Communicator’s key business sectors including travel, retail, financial services and not-for-profit. Andy has a wealth of knowledge in data analysis and has advised brands such as The Co-operative Group and Yours Clothing on their marketing strategies, using best practice to achieve their objectives.
Data security is always a hot topic, but with the General Data Protection Regulation (GDPR) coming into effect in May…
At the recent Email & CRM Seminar on May 4th I was tasked by the Communicator team to inspire you…
Recent statistics from the 2017 DMA Email Marketing Tracker indicate that only 11 per cent of brands involve CMOs in their…
Did you know that on average, a typical British household has over 7 internet devices and from these, smartphones are…
Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why personalisation is grounded in a thorough understanding of your consumers’ behaviour…
Jenna Tiffany, Digital Marketing Strategist at Communicator, explains the value of the single customer view in email marketing In the…
Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why context plays an essential role in your email marketing strategy Context…
Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why customers who’ve stopped opening your emails aren’t a lost cause On…
Jenna Tiffany, Digital Marketing Strategist at Communicator This year it’s not about sending more emails. It’s about sending better ones.…