Communicator is a strategic email service partner focused on helping ambitious brands optimise their performance across multiple channels.

Our expertise, industry-leading guidance and first class customer experience provide unrivalled engagement and ROI.

We are more than software and automation technology – Communicator stands out because of our people, our high quality counsel and our consistent delivery of truly impactful results.

We pride ourselves on the longevity of our customer relationships and industry-leading partnerships across multiple channels, allowing our clients to out-perform and stay one step ahead of their competition.

People

Ben Tomlinson

Product Marketing and Partnerships Manager
Communicator

Ben is Product Marketing and Partnerships Manager at Communicator. He focuses on the technology behind great email marketing, keeping a close eye on industry and software developments. Ben is passionate about great email marketing, helping Communicator customers achieve email marketing sophistication. Here more from Ben at @BenCTomlinson.

Steve Henderson

Compliance Officer
Communicator

With a background in software and database development, Steve has spent the last decade specialising in email marketing solutions. At Communicator, Steve has been responsible for developing the email delivery, analytics and reporting systems. Currently, Steve is focused on bringing recipient engagement analysis to mainstream email marketing and compliance for digital marketers under international data protection reforms. In 2012, Steve joined the Email Marketing Council’s Legal and Best Practice hub and authored the DMA’s email marketing best practice guides. Steve was recently recognised as a 2015 Litmus email marketing thought-leader in the area of deliverability and privacy.

Andy Ho

Data Insight Manager
Communicator

Andy is the Data Insight Manager at Communicator, having joined the team in 2014. With a comprehensive understanding of digital and email marketing, Andy recognises the challenges brands face in engaging with existing and new customers. Andy is responsible for providing insight and action across Communicator’s key business sectors including travel, retail, financial services and not-for-profit. Andy has a wealth of knowledge in data analysis and has advised brands such as The Co-operative Group and Yours Clothing on their marketing strategies, using best practice to achieve their objectives.

Jenna Tiffany

Lead Digital Marketing Strategist
Communicator

Jenna has over seven years’ marketing experience within B2B and B2C sectors across a number of industries, having previously worked across within the travel, financial services and retail sectors. At Communicator, Jenna works with the likes of West Ham United, Moss Bros and The Co-operative Group, to analyse and develop their key journeys & wider digital marketing activity, developing best in class digital strategies & campaigns to deliver ROI.
Jenna serves on the DMA North Council, is a member of the CIM North Board and contributes to the DMA’s Email Marketing Council Hub.

Articles

The Connected Customer: A Change In Strategy For Email Marketing

Did you know that on average, a typical British household has over 7 internet devices and from these, smartphones are…

16/06/2016

Top Tips for Email Personalisation

Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why personalisation is grounded in a thorough understanding of your consumers’ behaviour…

19/02/2016

Single Customer View: The Holy Grail

Jenna Tiffany, Digital Marketing Strategist at Communicator, explains the value of the single customer view in email marketing In the…

11/11/2015

Context is the Future of Email Marketing

Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why context plays an essential role in your email marketing strategy Context…

15/07/2015

The Value of Re-engagement

Jenna Tiffany, Digital Marketing Strategist at Communicator, explains why customers who’ve stopped opening your emails aren’t a lost cause On…

13/05/2015

Top Five Email Marketing Trends for 2015

Jenna Tiffany, Digital Marketing Strategist at Communicator This year it’s not about sending more emails. It’s about sending better ones.…

10/02/2015

Videos

Look into the future with email testing…

by Jenna Tiffany, Lead Digital Marketing Strategist at Communicator

09/08/16

The NEC Group’s Journey To Single Customer View

by Jenna Tiffany, Lead Digital Marketing Strategist at Communicator

by Chris Pile, Head of Digital & Creative at NEC Group at Communicator

09/05/16

Email Marketing Trend for 2016

by Jenna Tiffany, Lead Digital Marketing Strategist at Communicator

12/02/16

Context is the Future of Email

by Jenna Tiffany, Lead Digital Marketing Strategist at Communicator

29/09/15

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