Article
Customer Experience, UX • December 1, 2016
...called service design. The Principles Of Service Design Service design is a multidisciplinary approach to developing services that deliver more value for both customers and service providers. It is based...
Article
Analytics, Consumer Behaviour • June 18, 2020
...every time and under any circumstance. The goal of your agency should be to achieve one hundred per cent uptime but this can of course depend on the external services...
Article
Digital Marketing, Ecommerce • June 22, 2020
...if you are an agency reading this, working in such a manner keeps customers happy and engaged. Happy and engaged customers don’t tend to leave. The agency at that stage,...
Article
Digital Marketing • August 3, 2018
...agency but not sure where to start or how to ensure they are getting the right service. The elements in the table are all important digital concepts and services, and...
Article
Full Service Agency • February 10, 2017
...design in underpinning the most successful digital transformation projects. What is service design? Service design, as it sounds, is the process of designing services. Simple, in theory. But, when you...
Article
Budgets, Digital Marketing • April 10, 2017
...for a media agency, decide what kind of service you need and what you expect to get out of it. Do you want a specialist agency or one with a...
Press Release
...to service its clients with the additional technology stacks that Dept specialises in, combined with its enriched data and intelligence services. “It’s a rare and welcomed opportunity to unite with...
Press Release
Digital agency Kagool, one of the UK’s only independent Sitecore Platinum Partners, yesterday announced its acquisition of Delete, a multi-award-winning digital experience agency, as part of Kagool’s growth strategy to...
Article
Financial • September 11, 2018
...presentation here. Meeting Customer Need – Digital Experience Design For Financial Services According to Edelman’s Trust Barometer, consumer trust in financial services as an industry is at just 54 per...
Article
Content Marketing, Customer Experience • February 12, 2018
...agency that has an aligned attitude and lasting commitment to your business, you know you can achieve greater things together. So, how can you find your Mr/Mrs Right Agency? Well,...